Dimensional comparatives of organizational citizenship and emotional labor: A study on accommodation companies
Uluslararası İnsan Bilimleri Dergisi / International Journal of Human SciencesCilt 2015/12, Sayı 1
This study determines the effects of organizational citizenship behavior on the emotional labor by depending on the theory that exhibiting organizational citizenship behavior might reduce the negation emotional labor expenditure might create. As a result, a significant positive correlation between …